Jobs & Careers

Message from CEO

At ibibo "We love travel". We groom people to become entrepreneurs! Our mission is to organize the transportation and accommodation industry and connect it to the travellers.
Ibibo enables people to create massive impact in the lives of travellers, bus operators, accommodation owners, agents and millions of micro entreprenuers.

Come, be a part of ibiboGroup

Ashish Kashyap

Founder & Group CEO, ibibo Group

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Our Current Openings

Job Title
Organization
Location
Executive - Cancellation & Refunds
Goibibo
Gurgaon
Job ID:
Ibibo_JP_191
Job Description:
  • Would be handling competency based queries
  • Would perform and action on refunds queries of all Kinds
  • Would be handling escalations
  • Analyzing data and sharing inference
  • Would analyze training opportunities
Experience:
2-3 years
Industry:
Internet
Qualification:
Executive- International Sales
Goibibo
Gurgaon
Job ID:
Ibibo_JP_203
Job Description:

 

  • The incumbent will be responsible for selling of individual outbound holiday packages to destinations such as South East Asia, Europe, USA, Africa and Australia, New Zealand.
  • Designing itinerary, costing, booking hotels.
  • Handling customers for international holiday packages, follow ups with customers and clients.
  • Would require customization of existing holiday package or building entirely a new package as per customer needs.

 

Experience:
1 - 3 years
Industry:
Internet
Qualification:
Mandatory: Graduate, 3 Year diploma course in Hotel Management Apply for this job
Executive- Domestic Sales
Goibibo
Gurgaon
Job ID:
Ibibo_JP_205
Job Description:

 

  • The incumbent will be responsible for selling of individual outbound domestic holiday packages.
  • Designing itinerary, costing, booking hotels.
  • Handling customers for domestic holiday packages, follow ups with customers and clients.
  • Would require customization of existing holiday package or building entirely a new package as per customer needs.

 

Experience:
1 - 3 years
Industry:
Internet
Qualification:
Mandatory: Graduate, 3 Year diploma course in Hotel Management Apply for this job
Executive Seller CRM
Goibibo
Gurgaon
Job ID:
Ibibo_JP_206
Job Description:
  • Provide chat, email and voice support to resolve user problems with flawless communication skill.
  • Act as a resource for consumer development and consumer acquisition by delighting users through voice/email communication.
  • Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of emerging problems.
  • Analyze user requirements/needs and communicate product offers accordingly.
  • Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems.
  • Candidate must possess high accuracy and attention to detail.
  • Flexibility to adapt to the changing needs of the business and work environment with respect to role, shift timings and working days.
  • Should have basic computer literacy.
Experience:
0 - 4 years
Industry:
Internet
Qualification:
Mandatory: Graduate, 3 Year diploma course in Hotel Management Apply for this job
Executive - CCO (Flights)
Goibibo
Gurgaon
Job ID:
Ibibo_JP_188
Job Description:
  • Respond to a high volume of telephone/email inquiries about the company’s products or services by following standard scripts and procedures.  Talks with customers by phone/email and receives information pertaining to Car, Hotel and Air reservations.
  • Probe and understand the requirements or problems of the customer.
  • Provide valid solutions to the customer and provide any additional customer service / education as needed.
  • Maintain knowledge of products, pricing promotions, procedures and other important issues through management communications, meetings, customer focus groups and formal training.
  • Inform customer about the Schedule and Cancellation changes.
  • Offer additional services as indicated by
  • Processing the established daily metric, while maintaining an average talk/response time consistent with current business needs.
  • Coordinate with Airlines/hotels/Other Service Provider around the world to facilitate customer reservations.
  • Performs other duties as assigned.
Experience:
1-4 years
Industry:
Internet
Qualification:
Any Graduate Apply for this job

Life @ ibibo

"At ibibo, we are surrounded with leaders who work with ownership, integrity and accountability. This has been instrumental in realizing our full potential"Shikha Bisht, Human Resources"

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